Privacy Policy
Only Good Pty Ltd
ABN: 97 675 482 783
Last updated: September 2026
1. Introduction
Only Good Pty Ltd (“Only Good,” “we,” “us,” or “our”) operates the website onlygood.agency and provides digital marketing services including Google Ads management, Meta Ads management, consulting, and related services. We are based in Melbourne, Australia.
We are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
2. Information We Collect
We may collect the following types of personal information:
Information You Provide to Us
- Name and contact details (email address, phone number)
- Business name and website URL
- Information submitted through our contact form or when scheduling a call
- Billing and payment information when you engage our services
- Any other information you choose to provide during consultations or correspondence
Information Collected Automatically
- IP address and browser type
- Device information and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Section 7)
Information from Third Parties
- Analytics data from platforms such as Google Analytics
- Advertising platform data from Google Ads, Meta (Facebook/Instagram), TikTok, LinkedIn, and YouTube in connection with campaigns we manage on your behalf
3. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your enquiries and schedule consultations
- To provide, manage, and improve our digital marketing services
- To create and manage advertising campaigns on your behalf
- To send you service-related communications
- To send marketing communications where you have consented or where permitted by law (you can opt out at any time)
- To analyse website usage and improve our website experience
- To comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: Third-party platforms and tools we use to deliver our services, including Google, Meta, TikTok, LinkedIn, and YouTube, as well as hosting, analytics, and CRM providers
- Professional advisers: Accountants, lawyers, or auditors where necessary
- Legal requirements: Where required by law, regulation, or legal process
5. Overseas Disclosure
Some of the third-party services we use may store or process data outside of Australia, including in the United States. Where this occurs, we take reasonable steps to ensure your information is treated in accordance with this Privacy Policy and applicable privacy laws.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include secure hosting, encrypted communications, access controls, and regular review of our data handling practices. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience, analyse site traffic, and support our marketing efforts. These may include:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
- Advertising cookies: Used to deliver relevant ads and measure campaign performance (e.g., Meta Pixel, Google Ads tags)
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
8. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate, incomplete, or outdated information
- Opt out of receiving marketing communications at any time
- Make a complaint about our handling of your personal information
To exercise any of these rights, please contact us using the details below.
9. Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When your information is no longer needed, we will take reasonable steps to destroy or de-identify it.
10. Third-Party Links
Our website may contain links to third-party websites and platforms (including our social media profiles on Facebook, TikTok, X (Twitter), LinkedIn, YouTube, and Instagram). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy, wish to access or correct your personal information, or want to make a complaint, please contact us:
- Email: info@onlygood.agency
- Phone: (+61) 0482 076 999
- Location: Melbourne, Australia
If you are not satisfied with our response to a complaint, you may contact the Office of the Australian Information Commissioner (OAIC).