Terms and Conditions

Only Good Pty Ltd
ABN: 97 675 482 783
Last updated: September 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the website onlygood.agency (“Website”) and any digital marketing services provided by Only Good Pty Ltd (“Only Good,” “we,” “us,” or “our”). By accessing our Website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.

2. About Us

Only Good Pty Ltd is a digital marketing agency based in Melbourne, Australia. We provide services including Google Ads management, Meta Ads management, digital marketing consulting, and related services.

3. Use of Our Website

You agree to use our Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the Website by any third party. You must not:

• Use the Website in any way that breaches any applicable local, state, national, or international law or regulation
• Attempt to gain unauthorised access to the Website, the server on which it is stored, or any server, computer, or database connected to it
• Introduce viruses, trojans, worms, or other malicious or technologically harmful material
• Reproduce, duplicate, copy, or resell any part of the Website without our express written permission

4. Services

The scope, deliverables, fees, and timelines of our digital marketing services will be outlined in a separate proposal, agreement, or statement of work provided to you before work begins. In the event of any conflict between these Terms and a signed service agreement, the service agreement will prevail.

5. Fees and Payment

• All fees for our services will be set out in your service agreement or proposal.
• Invoices are due for payment within the timeframe specified in your agreement. Late payments may incur additional charges as outlined in your service agreement.
• All prices are quoted in Australian Dollars (AUD) unless otherwise stated and are exclusive of GST unless specified.
• Advertising spend paid to third-party platforms (such as Google and Meta) is separate from our service fees and is your responsibility unless otherwise agreed in writing.

6. Client Responsibilities

When engaging our services, you agree to:

• Provide accurate, complete, and timely information, content, and access required for us to perform the services
• Ensure you have the necessary rights and permissions for any content, images, trademarks, or materials you provide to us
• Review and approve materials, campaigns, or strategies within reasonable timeframes
• Comply with all applicable laws, including advertising standards and privacy legislation, in relation to your business and the campaigns we run on your behalf

7. Intellectual Property

• All content, branding, logos, and materials on our Website are the property of Only Good Pty Ltd or our licensors and are protected by Australian and international intellectual property laws. You may not use, reproduce, or distribute any of our materials without our prior written consent.
• Any materials, strategies, or creative assets we produce for you as part of our services will be subject to the intellectual property terms outlined in your service agreement. Generally, upon full payment, you will own the final deliverables created specifically for your campaigns, while we retain ownership of our proprietary tools, templates, methods, and frameworks.

8. Third-Party Platforms

Our services involve the use of third-party platforms including but not limited to Google Ads, Meta (Facebook and Instagram), TikTok, LinkedIn, and YouTube. Your use of these platforms is subject to their respective terms of service and policies. We are not responsible for any changes to third-party platform policies, algorithms, features, or pricing that may affect campaign performance.

9. Results and Disclaimers

• While we apply industry best practices and work diligently to achieve your marketing objectives, we do not guarantee specific results, outcomes, rankings, traffic levels, or return on ad spend. Digital marketing results are influenced by many factors outside our control.
• Any case studies, testimonials, or performance figures displayed on our Website reflect past results for specific clients and are not a guarantee of future performance.
• The information provided on our Website is for general informational purposes only and does not constitute professional advice.

10. Limitation of Liability

To the maximum extent permitted by law, Only Good Pty Ltd will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising out of or in connection with your use of our Website or services. Our total liability to you for any claim arising from or related to our services will not exceed the total fees paid by you to us in the six (6) months preceding the claim. Nothing in these Terms excludes or limits any guarantee, condition, or warranty implied by the Australian Consumer Law that cannot be lawfully excluded.

11. Termination

Either party may terminate the service engagement in accordance with the terms set out in the applicable service agreement. We reserve the right to suspend or terminate your access to our Website at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

12. Privacy

Your use of our Website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia. You agree to submit to the exclusive jurisdiction of the courts of Victoria and any courts entitled to hear appeals from those courts.

14. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the Website or services after changes are posted constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms, please contact us:

• Email: info@onlygood.agency
• Phone: (+61) 0482 076 999
• Location: Melbourne, Australia